Any part of the Terms and Conditions regarding Contractor, us, we or I, relates to L.R Crowther Heritage Engineering.  

Nothing herein contained is intended to affect, nor will it affect, a consumer’s statutory rights under The Consumer Rights Act 2015 or the Unfair Contract Terms Act 1977 or any amendment thereof,

1. Prior to signing a job, the contractor shall examine the vehicle, and the items set out in the Report of Examination attached and the customer is reminded that the condition of merchantable quality implied by The Consumer Rights Act 2015 does not operate in relation to such defects which that examination ought to reveal. Should the goods be sold also subject to defects notified by the contractor to the Customer before signing the agreement, the condition of merchantable quality above referred to does not operate in relation to those defects. Any alterations to the job agreed upon, shall be notified in writing to the Contractor, and this will alter the estimate of cost (please refer to point 3)

2. Any components fitted or supplied by the contractor will be entitled to the benefit of any warranty given by the manufacturer of those components.

3. The contractor will endeavour to secure delivery of the goods by the estimated delivery date (if any) but does not guarantee the time of delivery and shall not be liable for any damages or claims of any kind in respect of delay. Delivery shall be deemed effected when the goods are made available for collection by the customer and the contractor has so informed the customer (The contractor shall not be obliged to fulfil jobs in the sequence in which they were placed).

4. Once the Customer is notified of the job completion, the customer must collect the property after 14 days of notification. If the customer fails to collect the property, a Storage charge of £5 a day will be allocated, and must be paid before collecting the property.

5. If the contract is cancelled, the deposit shall be returned to the Customer, and the contractor shall be under no further liability.

6. If the Customer shall fail to take and pay for any goods within 14 days of notification that the goods have been completed for delivery, the contractor shall be at liberty to treat the contract as cancelled by the Customer and thereupon the deposit shall be forfeited without prejudice to the Contractors right to recover from the Customer by way of damages, any loss or expense which the contractor may suffer or incur by reason of the Customer default.

7. Any goods shall remain the property of the contractor until the total invoice has been discharged in full. A cheque given by the Customer in payment shall not be treated as a discharge until the same has been cleared.

8. If the goods to be supplied by the Contractor are new, the following provisions shall have effect:

(a) This agreement and the delivery of the goods shall be subject to any terms and conditions which the Manufactures or Concessionaire from time to time lawfully attach to the supply of the goods or the re-sale of such goods by the Contractor, and the Contractor shall not be liable for any failure to deliver the goods occasioned by his inability to obtain them from the Manufacturer or Concessionaire or by his compliance with such terms or conditions. A copy of the terms and conditions currently so attached by the Manufacturer and Concessionaire may be obtained from Manufacturer and Concessionaire.

(b) The contractor undertakes that he will ensure that the pre-delivery work specified by the Manufacturer or Concessionaire is performed and they will use their best endeavours to obtain for the Customer from the Manufacturer or Concessionaire the benefit of any warranty or guarantee given by him to the Contractor or to the Customer in respect of the goods.

(c) No allowance can be made for any part of the standard equipment supplied with the product which the Customer does not wish to take.

9. If after the date of this order and before delivery of the goods to the Customer, the Manufacturer’s or Concessionaire’s recommended price for any goods shall be altered, the contractor shall give notice of any such alteration to the Customer and

(i) In the event of the Manufacturer’s or concessionaire’s recommended price for the goods being increased, the amount of such increase which the contractor intends to pass to the Customer shall be notified to the Customer. The Customer shall have the right to cancel the contract within 14 days of the receipt of such notice. If the Customer does not give such notice regarding the increase in cost shall be added to and become part of the contract price.

(ii) In the event of the recommended cost being reduced the amount of such reduction, if any, which the contractor intends to allow to the Customer shall be notified to the Customer. If the amount allowed is not the same as the reduction of the recommended cost to the Customer shall have the right to cancel the contract within 14 days of the receipt of such notice.

(iii) In the event of the Manufacturer of the goods described in the order ceasing to make goods of that type, the contractor may (whether the estimated delivery date has arrived or not) by notice in writing to the Customer, cancel the contract.

10. That the Customer has good title to such used vehicles, and it is free from any third-party charge or interest. or that such used vehicle is the subject of a credit sale agreement or other third-party charge or Interest capable of cash settlement by the contractor, in which case the allowance shall be reduced by the amount required to be paid by the contractor in settlement thereof.

(a) That if the contractor has examined the said used vehicle prior to his confirmation and acceptance of this order the said used vehicle shall be delivered to him in the same condition as at the date of such examination.

(b) That such used vehicle shall be delivered to the contractor on or before delivery of the goods to be supplied by him hereunder, and the property in the said used vehicle shall thereupon pass the contractor absolutely.

11. In the event of the non-fulfilment of any of the foregoing conditions, other that the contractor shall be discharged from any obligation to accept the said used vehicle or to make any allowance in respect thereof, and the Customer shall discharge in cash the full price of the goods to be supplied by the contractor.

12. Failure by the dealer to enforce at any time or for any period anyone or more of the conditions shall not be a waiver of them or of the right at any time subsequently to enforce all of them.

13. All invoices shall be settled in full by the Customer within 7 days of receipt of the invoice, unless agreed otherwise.

14. Once the job has been completed, and the invoice submitted, no alterations can be made to said invoice.

15. The company runs an equal opportunity policy.

16. The company runs a no abuse policy.

17. E&OE. Errors & Omissions Excepted

​18. Parts with a combined value of over £100 are required to be paid in advance.

19. All parts remain the property of L.R Crowther Heritage Engineering until paid for in full, and are subject to removal if payment is not completed. 

20. All Calls are recording due to monitoring purposes.